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Customer
Support
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| Why
book with us? |
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We
are focused on offering choice, excellent service and
sustainable tourism –see our Mission
Statement. |
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We
have no preferred agreements with any accommodation provider
– this ensures we can offer you the widest selection
of reputable accommodation and activities at a range of
affordable prices. Currently we have a choice of over
450 lodges, hotels and guest houses and 70 activities
in six African countries. |
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Off2Africa's
directors and consultants are residents of Africa –
we're experienced and in touch with how things actually
operate on the ground, and we're here when you're here!
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We are members of a number of reputable tourism and travel
associations including SATSA, ITOZA & ZTA, and thereby
agree to abide by a strict Code of Professional Conduct
towards you, our client. We're serious about security
of credit cards – we use internationally recognised
SSL (Secure Socket Layer). |
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How
to use this site
Off2africa
is a one stop travel website exclusively focused on Africa and
has all the tools and support to help you plan your holiday
from start to finish.
Step 1: Deciding where to go
Plan
your holiday using our detailed
maps on all major attractions and National Parks in each
African country. Direct links from the maps give you accurate
and concise information on main attractions and National Park.
Step 2: Travel
guides and other related books
Our Recommended Reading Section offers you the best current
guide books and references on the country you're interested
in. We also have a direct link to Amazon.com should you wish
to search more thoroughly or buy a book online.
Step 3:
Finding the right air ticket
We
offer you a direct link to e-bookers.com
who help find you the best available price on flights.
Step
4:
Find the right package, tailor make your own, or just search
for accommodation.
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Search
for a package using our Safari Selector. |
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Quick 'Accommodation Finder' for short stays |
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Tailor your own safari using our specialised 'Find A
Safari' with your choice of Budget, Duration, Style
and Location |
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Have us tailor a safari for you to your own tastes by
simply contacting us by email. |
Step
5:
Other useful tools to help you plan your trip include
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Each
country features a Travel Essentials section which gives
advice on visa and health requirements
and what to take. |
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Each
country has a Photo Gallery on what to see,
where to stay and activities. |
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Step
6: Enquiries, Booking and Payment
When you make an enquiry or request a booking we email an acknowledgement.
We then check availability and pricing and respond within 48
hours. On booking, one of our consultants will issue you an
Invoice number which must accompany your payment.
Our Payment Options
section offers you a variety of methods to pay including cheque
and cash deposits, telegraphic/direct wire transfers, money
orders and very soon in 2002 Debit Card and Credit Card payments
on line with full security and protection.
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Why
book with us | How to use this site
| Payment Options
| FAQs |
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